Contact
Got a question? We would love to hear from you.
Neat Nook is a small UK business, so your message comes straight to us and we answer it ourselves. We reply to every email within one working day, usually a lot sooner.
Use the form below, or email us directly at hello@neatnook.co.uk.
Common questions we can help with:
- Where is my order? Send us your order number and we will track it down.
- Something arrived damaged or wrong. Send a photo and we will replace it or refund you, no need to post anything back.
- Will this fit my door, shelf or sink? Tell us the measurements and we will give you an honest answer.
- I want to return something. Just say so within 30 days and we will sort it.
Delivery usually takes 5 to 12 working days after dispatch. Full details are on our Shipping Policy page.